Exchange Policy – Bla Bli Blu

At BLA BLI BLU, we take utmost care in packaging and delivering our products. However, in the unlikely event that a product is delivered in a damaged condition, we are happy to offer an exchange under the following terms:

1. Eligibility for Exchange

Exchanges are only applicable in cases of:

• Damaged product(s) during transit

• Defective or broken item(s) upon delivery

2. How to Request an Exchange

• Contact our customer care team at support@blabliblulife.com or +91 92205 08119 within 24 hours of receiving the product.

• You must share clear photos and/or an unboxing video showing the damage and original packaging.

3. Verification Process

Once we receive your claim and media proof, our team will verify the details. This verification process may take 1–2 working days.

 4. Timeline for Exchange Dispatch and Delivery

• If the claim is approved, the replacement product will be dispatched and delivered within 5–7 working days from the date of verification.

• In case the product is out of stock, we will offer a suitable alternative or store credit.

5. Conditions

• Products must be unused and returned in their original packaging (if applicable).

• Exchange is not applicable for products damaged due to misuse or mishandling post-delivery.

For any concerns, feel free to reach out to our support team. Your satisfaction is our top priority.